Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-load washers manufactured between March 2011 and October 2016.
The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. This can occur when a high-speed spin cycle is used for bedding, water-resistant or bulky items and presents an injury risk to consumers.
As an added safety measure, all known washer owners will also receive a Home Label Kit in the mail. The kit will include a new control panel guide, two warning labels and step-by-step instructions for applying them to the machine, and a user manual supplement.
Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items.
This is a recall of certain Top-Load washers manufactured between March, 2011 and October 2016. Front Load Washers are not affected. NEW SAMSUNG TOP LOAD WASHERS CURRENTLY SOLD AT RETAILERS ARE NOT AFFECTED BY THIS RECALL.
Our trained network of authorized service providers has already successfully repaired hundreds of thousands of top load washers. Our care team is standing by to assist you with any questions, at 1-866-264-5636. Your average wait time on this line is approximately 20 seconds.
Samsung has a nationwide network of authorized service partners which perform Samsung washer repairs. In addition to their normal service network, Samsung has partnered with several national service providers to assist with this washer recall. These partners include A&E Factory Service, Dish Network, Installs Inc., and National Service Alliance. Technicians from these service providers have been trained to perform the washer repairs for this recall.
Samsung will extend the manufacturer's warranty 12 months from the date of the completed repair, or one-year from the end of the manufacturer's warranty if the washer was purchase within one year. The manufacturer's warranty includes parts and labor for manufacturing defects in materials and workmanship.
Samsung's exchange rebate is for consumers who prefer to exchange their washer instead of getting the repair. We are offering a rebate for customers based on the manufacture date and model of the recalled washer in exchange for the purchase of a new washer from Samsung or any other brand. Consumers that choose a Samsung washer will receive an additional loyalty incentive up to $150 towards a new Samsung washer purchase.The Samsung loyalty amount is reflected in the amount printed on the rebate form as the "Samsung Washer Purchase" rebate amount.
Known customers will begin to receive a Home Label Kit in the mail in approximately 14 days. If you do not receive a Home Label Kit or are unsure if you are a known consumer, visit www.samsung.com/us/TLW or call the dedicated toll-free hotline at 1-866-264-5636 8:00am - 10:00pm (ET), Monday - Sunday to find out if your unit is affected, and to request this information.
When applied as instructed, the new control panel guide included in the kit will ensure that users select a reduced-speed spin cycle for washing bedding, bulky or water-resistant items. The Home Label Kit also includes two warning labels to apply to the washer as a reminder, as well as a user manual supplement with additional safety instructions.
We have taken several steps to significantly expand our capacity to provide free in-home repairs to consumers as quickly as possible by working with several nationwide service partners. Our nationwide network of authorized service partners all have high rates of customer satisfaction and by working with them we are able to provide in-home service to consumers affected by this recall faster than we traditionally would have been able to. All of our technicians who are supporting this recall have been trained to perform the repair.
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Simply by heating up the water, a hot water pressure washer delivers dramatically improved cleaning power compared to a cold water machine. Hot water pressure washers are especially useful for cleaning sticky, greasy, or oily surfaces, because they will loosen the dirt much faster without the large amounts of soap, detergent, or other cleaning chemicals that must be used with a cold water system.
A hot water pressure washer is essential for any cleanup job involving a sticky, greasy, or oily mess, as well as for applications where a surface must be sanitized. With a variety of models available, including self-contained mobile units with gas, diesel, or electric power, Hydro Tek hot water pressure washers can go anywhere and clean anything. Some common applications include heavy equipment cleaning, vehicle cleaning, graffiti removal, restaurant hood vent cleaning, and livestock facility cleaning.
Pressure washers are mechanical spraying devices used for cleaning the dirt particles accumulated on the hard surfaces. Pressure water systems are widely used in the residential, commercial and industrial cleaning applications. Pressure washing has a significant role in heavy industries, as it helps to increase the efficiency and production capacity of the industrial equipments. A pressure washer is capable of generating pressure ranging from 1500 to 5000 pounds per square inch (psi). The components of pressure washer system include, pump, filter and high pressure resistance hose each having different functions. Water is pumped from the reservoir with the help of pump and it is ejected at high pressure from the pressure washer outlet. Pressure water manufacturers are focused on building advanced products catering to the need of end users.
The growth in global car washing industry is expected to propel the demand for pressure washer in automobile along with the demand for residential pressure washer systems among consumers. Moreover, unlike the traditional washer systems the pressure washer system is capable of reducing the wastage of water thus addressing the global water crisis issues, which in turn is increasing its adoption for residential and industrial cleaning applications.
However, challenges such as adoption of alternative cleaning methods namely foam based cleaning, sandblasting in industrial cleaning applications and the noise emission by industrial pressure washer might hinder the global pressure washer market growth in the near future.
Geographically, the global pressure washer market is segmented into seven key regions - North America, Latin America, Western Europe, Eastern Europe, Asia Pacific Excluding Japan (APEJ), Japan and Middle East & Africa (MEA). North America is having major share in the global pressure washer market due to increasing growth of building exterior cleaning industries and increasing inclination towards auto detailing.
Followed by North America, Western and Eastern Europe collectively hold a significant share in the global pressure washer market because of the growing agriculture and industrial sector in the region. APEJ is expected to record significant growth rate in global pressure washer market owing to the modernisation of agricultural & rural infrastructure and emerging industrial sector in the region by the end of forecast period.
Pressure washer is anticipated to witness significant adoption across different applications in Japan, Latin America and Middle East & Africa will also show trends of high growth in global pressure washer market during forecast period due to the rising infrastructures.
Water Conservation Rebate ProgramDid you know the average Franklin family spends $800 per year in water and sewer costs? But you can save over $200 annually by upgrading your home with WaterSense® labeled products and ENERGY STAR® qualified appliances. Toilets and clothes washers account for approximately 45% of water used inside your home. So the Town of Franklin would like to help you on your way to saving money by providing a rebate for replacing those old water hog toilets and clothes washers with new high efficiency models!
A rebate of $50 is available for each toilet and clothes washer replaced (limit two toilets and one washer per household) and each rain barrel installed (limit two per household), for a total rebate of up to $250! In addition, the Town will waive the disposal fee for your old toilet or washer at the Franklin Recycling Center, for an additional savings of $15 per item!
Available in designs specifically adapted for either solvent or aqueous cleaning fluids, manual parts washers are the most common degreasers in the marketplace. They are typically the lowest cost and are best used for light, sporadic cleaning, to more involved cleaning. 2b1af7f3a8